We’d love to have you visit us at our Antique and Vintage Jewelry Raleigh Showroom! We’re located in The Carter Building at 14 Glenwood Ave., Studio 28, Raleigh, North Carolina. Use the contact us button at the bottom of the page to schedule an appointment to visit with us, view our inventory and tell us all about what you’re looking for or have us review pieces that you’re looking to move along to their next owner. We’re always happy to talk jewelry over a glass of wine, champagne, a craft brew or a cup of coffee.
Visit our Vintage Jewelry Raleigh showroom:
Sunday & Monday: Closed
Tuesday & Wednesday: By appointment
Thursday: 1p – 7p
Friday: 11a – 5p (9:30p on First Fridays)
Saturday 11a – 5p
14 Glenwood Ave, The Carter Building, Studio 28 * Raleigh, NC 27603 * Phone: 919-438-1133
We would also love to hear from you and welcome any questions you may have. If you are looking for something specific and don’t see it within our shop, please drop us a line. We promise we’ll return your email within 24 hours and we’ll search high and low until we find just the right piece for you.
Beyond accepting credit cards as payment, we also offer a layaway plan where we will break-up the payment of your item into three (3), six (6) or twelve (12) monthly payments (payment terms vary by piece). Please message us for additional details about setting up a layaway. It can all be conducted right here automatically on the website or we can help you with it over the phone. No refunds will be given on funds for incomplete layaway purchases not paid for in full by the time due.
Our special super power is helping you find exactly what you’re looking for. If we don’t have just what you want in the shop or studio currently, we will search high and low until we find it. Looking for an amazing Art Deco engagement ring? We can do that. How about a Georgian intaglio brooch? Absolutely. And everything in-between. However, once we have found your piece and made the purchase on your behalf, you are committed to the piece and we require payment in full within 24 hours. We will do everything in our power to make sure you’re happy with it, but special orders are not refundable.
Because we want your purchase to arrive safely at your door, we ship USPS Priority Mail (inside the US; we ship DHL for orders outside of the United States), in some cases we will require a signature upon delivery and we also insure your shipment against any possible loss. As a result, the charges associated with shipping jewelry are often higher than if you were ordering a pair of jeans or a new eye shadow palette. We do our best to find economical methods and to try to balance safety and security with cost.
If you’re in the Raleigh/Durham area, feel free to stop in to pick up your items (check the “local pickup” box at the time you place your order) at our Vintage Jewelry Raleigh Showroom. If we are shipping your purchase to you, we try to get your items shipped out to you quickly and safely, usually within 1-2 days. If you are placing a last minute order or need rush shipping, feel free to reach out to us for help.
While we don’t expect any issues, KC & Co. is not responsible for any items lost during shipping and no refunds will be given for misplaced or shipper damaged items. We will, however, do our best to help you and/or the shipper locate any lost parcels and if that’s not possible, we’ll work with you, our insurance and the carrier to obtain payout to replace the item(s).
If you are purchasing outside of the US, our carrier of choice is DHL. Given that we have little control over a shipment once it has left our shores, no refunds will be given for shipper misplaced items and a signature will be required for delivery. While we don’t expect any issues, Katie Callahan & Co. is not responsible for any items lost or damaged during shipping and no refunds will be given.
Please note: To protect our customers and ourselves from those attempting fraudulent purchases using stolen credit cards, all orders will be required to be shipped to the billing address on file with your credit card company and any orders over $300 will need to be signed for at the time of delivery. Should you wish to have your order shipped to a different address from your billing address, please call our shop for assistance: 919-438-1133.
It’s our hope that you are thrilled with your purchase! If you feel that it is not as it was represented, we will happily exchange your purchase for something else from our shop. Since vintage pieces area almost always one of a kind, we do not offer refunds on vintage and antique purchases. Please contact us prior to returning your item for exchange, so that appropriate arrangements can be made and instructions given. You will be asked to provide shipping insurance for the full replacement value of the item and all materials and boxes will need to be returned, as well.
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